Sophie Trettevick Indian Health Center
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  • Find Us
  • Home
  • About Us
  • Services
    • Medical Care
    • Behavioral Health Services
    • Makah Recovery Services >
      • Recovery Drop In Center
      • Medication Assisted Treatment >
        • Common Concerns
        • Getting Started
        • Helping Family Member and Friends
        • Understanding Addiction and Recovery
    • WELLNESS CLINICS
    • Dental
    • Community Health
  • COMMENTS / COMPLAINTS
  • Employment
    • Employee Resources >
      • New STIHC Employees
  • Patient Resources
    • Patient Registration >
      • Alternate Resources
    • Patient Rights and Responsibilities
    • Well Child/WIC
    • Referrals
    • Patient Transport Services
    • Purchased/Referred Care
    • Emergency Preparedness
  • Find Us

COMMENTS / COMPLAINTS

If you'd like to make a comment or file a complaint, there are 3 ways to do so:

1. Complete
this online form

2. Complete a paper Patient/Client Comment Form at any STIHC front desk (at any of our facilities)

3. Write to us at:
STIHC Quality and Safety
PO BOX 410
Neah Bay, WA 98357

What to expect next:


If you've asked for follow-up and provided contact information, we will respond within 15 business days. 

If you have an urgent medical concern related to your comment or complaint, please call a medical provider (STIHC Medical Clinic is 360-645-2441 during regular business hours).

​If you're experiencing a medical emergency, call 911.

If you're having thoughts of suicide or having a behavioral health emergency, call or text 988 to communicate with a crisis counselor free of charge.


Thank you for taking the time to help us improve our services! 

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Our Mission is to build positive, compassionate and effective partnerships with all STIHC patients, community members, guests and employees, and through these partnerships to provide excellent healthcare and wellness services.

Our Vision is that all members of the Makah Nation and the community of Neah Bay are healthy and thriving in wellness.